Privacy Policy Statement and Commitments
Your privacy is important. This policy details our approach to data, security, and user rights in Australia.
Introduction to Our Privacy Commitment
At othravenliq.com, we value the privacy and security of every individual who interacts with our website and services. This privacy policy outlines what personal data we collect, how we use it, and the steps we take to protect your information under Australian law.
We aim to be transparent in handling your personal information. By accessing our website, you agree to our data practices as disclosed in this notice. This document explains your rights, how to exercise them, and our data management principles.
Information We Collect and Why
We collect data to provide tailored services and improve your experience, including direct and automatically gathered information.
Direct Information You Provide to Us
- • Name, email, and contact details you share via forms
- • Business information submitted for collaboration
- • Feedback, messages, or inquiry details
- • Profile or account creation data
- • Responses to surveys or optional questionnaires
Automatically Collected Information Details
- • IP address and browser type for log analysis
- • Visit time, frequency, and session duration
- • Device and operating system data for access
- • Referring URLs and clickstream behaviour logs
- • Session cookies and user interaction tracking
How We Use Collected Information
We use your information to enhance our services, respond to inquiries, ensure website functionality, and comply with legal obligations.
- • Providing tailored website content and updates
- • Responding to user inquiries and feedback
- • Improving service quality and support
- • Researching and analysing usage trends
- • Ensuring website security and integrity
- • Complying with regulatory or legal duties
- • Sending news or updates when consented
Our Commitment: We maintain industry best practices and are dedicated to safeguarding your personal data using technical and organisational measures in line with Australian law.
Information Sharing and Disclosure
Personal information is shared only when required, such as with trusted service providers or by legal obligation.
Third-Party Service Providers
We may engage third-party providers for hosting, analytics, or communications. These partners observe confidentiality and security measures equivalent to ours.
Legal Obligations and Regulations
We may provide data to authorities to meet compliance or upon lawful request.
Use of Anonymous, Aggregated Data
We generate anonymised statistics for internal analysis and reporting.
Your Rights Regarding Your Data
You may request access, correction, deletion, or limitation of your personal data, as defined by Australian law.
- • Access your personal data upon request
- • Correct inaccurate or outdated information
- • Request erasure, subject to laws and exceptions
- • Obtain your information in a portable format
- • Object to specific data processing activities
- • Request processing restrictions as needed
To exercise these rights, please contact our team using the details in the Contact section below.
Security of Personal Information
We implement robust measures to safeguard information from unauthorised access, misuse, or disclosure, reviewed routinely under law.
Technical Security Measures Applied
- • Data encryption in transit and at rest
- • Secure firewalls for all hosted data
- • Regular vulnerability assessment and patching
- • Continuous monitoring for security incidents
Organisational Protective Measures
- • Staff trained on data security and privacy
- • Access controls based on roles and duties
- • Strict confidentiality requirements for partners
- • Documented incident response protocols
Retention and Deletion of Data
We retain data only as long as necessary for stated purposes or to meet legal and business requirements. Unneeded data is securely deleted.
- • Account and profile details retained during service
- • Interactions and activities with our content
- • Records of customer service communications
- • Invoice and payment transaction details
- • Consent records and marketing preferences
Records are retained according to Australian legal standards and are deleted when no longer required.
International Data Transfers Overview
If data processing involves locations outside Australia, we ensure legal safeguards and equivalent privacy protections.
- • Transfers under contractual data protection clauses
- • Partner due diligence and vetting processes
- • Data minimisation and secure transfers
- • Compliance with Australian privacy legislation
Cookies and Tracking Technologies
Cookies are used for website functionality, performance, and analytics. You can manage settings at any time as per our Cookie Policy.
Types of Cookies Used on Site
- • Strictly necessary for core features and browsing
- • Monitor and improve website performance
- • Remember settings or preferences for usability
- • Enable enhanced or additional services
Adjust your preferences or opt-out in browser settings or via our Cookie Policy.
Privacy Policy Changes Overview
This policy is updated for regulatory compliance or operational changes. Review regularly for notice of modifications.
- • Policy updates published on the website
- • Notification when changes affect user rights
- • New practices acknowledged before use
- • Date of last update always displayed
We encourage you to check this policy routinely to remain informed.
Contact for Privacy or Data Requests
For any privacy questions or requests, contact us using the information below.
othravenliq
Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61 7 1989 1724
Email: content@othravenliq.com
Policy last updated October 14, 2025
Effective as of October 14, 2025